We process all returns within 1 business day upon receipt and ship everything back via UPS ground. The return transit time can be determined by looking at the map below.
Articles in this section
- How Do I Get Replacement Parts
- Warranty Registration
- How do I get a unit repaired under warranty?
- What is the expected turn around time after I send my unit in for repair or replacement?
- I don't have my original receipt, and can't remember if I registered the warranty. How can I tell if my product is under warranty?
- I don't live in the USA, what are my warranty options.
- Warranty FAQs
- Can you explain your warranty in layman's terms?
- YOU BREAK IT… WE FIX IT…™ Product Warranty
- I have a unit that needs repair under warranty, can you pre-ship me a replacement unit?